At JX Signage, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage our services, visit our website, or communicate with us.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Data

"Personal Data" refers to any information that can identify an individual, either directly or indirectly. This may include:

- Name
- Company Name
- Email Address
- Telephone Number
- Mailing Address
- Billing Information
- IP Address
- Project Details and Communication Records

2. Collection of Personal Data

We may collect personal data when you:

- Submit an enquiry through our website
- Request a quotation
- Place an order for products or services
- Contact us via phone, email, WhatsApp, or social media
- Subscribe to marketing communications
- Visit our website

We may also obtain information from publicly available sources or business directories where permitted by law.

3. Purpose of Processing Personal Data

 A. To Provide Our Products and Services

We process personal data for:

- Preparing quotations
- Processing orders
- Manufacturing and installing signage
- Arranging deliveries
- Customer support and warranty services
- Project management and communication

Personal data collected may include:

- Name
- Company Name
- Contact Details
- Delivery Address
- Payment Information
- Project Information

 B. Marketing and Business Development

We may use personal data to:

- Send newsletters and promotions
- Inform customers of new products and services
- Share project updates and company news
- Improve our marketing efforts

You may opt out of marketing communications at any time.

 C. Legal and Regulatory Compliance

We may process personal data to:

- Comply with legal obligations
- Respond to government or regulatory requests
- Maintain accounting and tax records
- Resolve disputes and enforce agreements

4. Sharing of Personal Data

We do not sell your personal data.

We may share your personal data with trusted third parties when necessary, including:

- Logistics and delivery providers
- Installation contractors
- Payment service providers
- IT service providers
- Professional advisers (accountants, auditors, lawyers)
- Government authorities where required by law

All third parties are required to handle your personal data securely and only for authorised purposes.

5. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.

Customer and project records may be retained for warranty, accounting, tax, and dispute-resolution purposes.

6. Protection of Personal Data

JX Signage implements reasonable administrative, technical, and physical safeguards to protect personal data against:

- Unauthorised access
- Loss or theft
- Misuse
- Disclosure
- Alteration
- Destruction

While we strive to protect your personal data, no method of transmission over the internet is completely secure.

7. Your Rights

Subject to applicable laws, you may have the right to:

- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of personal data where applicable
- Withdraw consent for marketing communications
- Request information about how your data is processed

To exercise these rights, please contact us using the details below.

8. Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and remember user preferences.

You may disable cookies through your browser settings, although certain website functions may not operate properly.

9. Changes to This Privacy Policy

JX Signage reserves the right to update this Privacy Policy from time to time. Any updates will be published on our website.

10. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal data, please contact:

Email: shan@jxsignage.sg  
Phone: +65 9645 0534

Last Updated: May 2026